Privacy Policy

Last updated: March 11, 2026

This Privacy Policy explains how Iconiq Fashion (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit iconiqfashion.com (the “Website”), place an order, or otherwise interact with us (collectively referred to as the “Services”).

We process personal data in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR).

Please read this Privacy Policy carefully.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. Any updates will be published on this page and the “Last updated” date will be revised accordingly.

How We Collect and Use Personal Information

In order to operate and improve our Services, we collect personal information from different sources. This information allows us to communicate with you, process orders, comply with legal obligations, enforce our policies, and protect both our customers and our business.

Information We Collect

Information You Provide

When using our Services, you may provide personal information such as:

  • Your name, email address, phone number, and delivery address

  • Billing and payment information (securely processed by payment providers)

  • Order and transaction details

  • Messages sent to our customer support team

Information Collected Automatically

When you browse our Website, we may automatically collect certain technical information including:

  • IP address

  • Device and browser details

  • Pages visited and website interaction data

  • Cookie and tracking information

This data helps us improve website performance and user experience.

Information from Third Parties

We may receive limited information from trusted partners including:

  • Payment processors

  • Shipping and delivery providers

  • Analytics and marketing platforms

These partners only receive the information necessary to perform their services.

How We Use Your Information

Your personal data may be used for the following purposes:

  • Processing and fulfilling orders

  • Communicating about purchases, returns, or enquiries

  • Providing customer support

  • Improving our Website and Services

  • Sending marketing communications where permitted by law

  • Preventing fraud and enhancing security

  • Complying with legal or regulatory obligations

Cookies

Our Website uses cookies and similar technologies to enable essential website functionality, analyse website traffic, and improve user experience.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Website.

Sharing of Information

We only share personal information when necessary with:

  • Service providers supporting our operations

  • Payment processors and delivery partners

  • Analytics and marketing providers

  • Legal or regulatory authorities when required by law

We do not sell personal data to third parties.

Third-Party Websites

Our Website may contain links to external websites that are not operated by us. We are not responsible for the content, privacy practices, or policies of these third-party websites. We recommend reviewing their privacy policies before providing personal information.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that a child has provided personal information to us, please contact us so we can remove the information.

Data Security and Retention

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, misuse, or disclosure. While no system can guarantee complete security, we take reasonable steps to safeguard your information.

We retain personal data only for as long as necessary to:

  • Fulfil orders

  • Meet legal, tax, or accounting requirements

  • Resolve disputes and enforce agreements

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to data processing

  • Withdraw consent where applicable

  • Request data portability

  • Lodge a complaint with a data protection authority

To exercise your rights, please contact us at support@iconiqfashion.com We may need to verify your identity before responding.

International Transfers

Your personal information may be stored or processed outside your country of residence. Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

Contact Information

Website Name: iconiqfashion.com
Business Address: Kalf 196, 1509 BC Zaandam, Netherlands

Warehouse Address: Unit 2 Fairway Dr, Greenford UB6 8PW, United Kingdom
Email: support@iconiqfashion.com
Phone Number: +44 7848 164449

Dutch Chamber of Commerce (KvK) Number:  67243053
Dutch VAT Number: NL002381707B61

 

Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT+00:00)

We aim to respond to all enquiries within 1–2 business days.